Privacy Policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR), and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), users of the website www.luminamemorials.com are informed of the following:
1. Data Controller
Pedro Sanz Bruguera
NIF: 43503332M
Address: Ronda Guinardó 68, 08025 Barcelona
Contact Email: info@luminamemorials.com
2. Purposes of the Data Processing
The personal data provided by users may be processed for the following purposes:
To manage inquiries and requests received through the website forms.
To manage user registration and access to the administration panel.
To process credit purchases.
To issue invoices and payment receipts.
To send commercial information related to our services, if consent has been given.
To perform statistical analysis regarding the use of the website.
3. Legal Basis for Processing
Execution of a contract (Art. 6.1.b GDPR): for the provision of contracted services.
Consent of the data subject (Art. 6.1.a GDPR): for sending commercial communications or installing non-essential cookies.
Legitimate interest (Art. 6.1.f GDPR): for statistical purposes and user experience improvement.
Compliance with legal obligations (Art. 6.1.c GDPR): for tax, accounting, or data protection purposes.
4. Data Retention
Data will be retained:
For as long as the contractual relationship is maintained and during the periods required by applicable law.
For commercial communications, until consent is revoked.
For browsing data, according to the duration specified in the Cookie Policy.
5. Data Recipients
Your data may be disclosed to:
Public authorities, when required by applicable legislation.
Data processors who provide services to the data controller (e.g., hosting, management tools, email marketing).
Technology providers located inside or outside the European Economic Area, always with adequate safeguards (Standard Contractual Clauses or other legally valid mechanisms).
6. User Rights
Users may exercise the following rights:
Right of access to their personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure ("right to be forgotten").
Right to restriction of processing.
Right to object to processing.
Right to data portability.
Right not to be subject to automated individual decision-making.
To exercise these rights, you can send a request to info@luminamemorials.com indicating the right you wish to exercise, along with a copy of your ID or equivalent document to verify your identity.
7. Security Measures
The data controller has adopted the necessary technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, preventing its alteration, loss, unauthorized processing or access.
8. Changes to the Privacy Policy
This policy may be updated to adapt to regulatory changes or operational needs of the website. It is recommended to review it periodically.
Last updated: July 2025.