The process, step by step

How Lumina works: creating digital memory capsules in 4 steps

Zero friction. Implementing the service adds no operational burden to your staff and requires no technical expertise. Anyone who can send an email can activate a capsule.

Your team intervenes for just one minute at the start. The rest of the process —collecting memories and generating the tribute video— happens automatically. This allows it to seamlessly integrate into your current services without reorganizing anything.

The operational process

From the viewing to the tribute video.

Four steps. The funeral home's work is concentrated in the first step and takes less than a minute.

  1. 1

    Creation and activation

    In under a minute, directly from your dashboard. Just basic information is required: the name of the deceased, the date, and the family's email address. No installations or training needed.

  2. 2

    Distribution

    The capsule is distributed via a printed QR code for the viewing and a link that can be shared via WhatsApp or email.

  3. 3

    Participation

    Loved ones upload text, audio, photos, or videos. No registration, no account creation, and no app downloads required.

  4. 4

    Video generation

    After 7 days —or whenever the family decides— the system compiles all contributions and delivers a high-definition tribute video.

    The family receives an invaluable, easily shareable tribute. For your funeral home, this document goes beyond an emotional keepsake:

    It becomes your best commercial asset. Discover how to use it for your local loyalty strategy
B2B Operations

Autonomous management from your dashboard.

You are in control from start to finish. The funeral home operates the service under a white-label model and manages everything from a single dashboard, without depending on anyone else.

White-labeling means your logo signs every tribute video: the memorial that the family downloads and shares carries your funeral home's name, not a third party's. The entire upload portal infrastructure operates in the cloud within a standardized and secure environment. This guarantees a robust, crash-proof service without requiring your IT team to manage servers, domains, or complex technical configurations. Setup is immediate.

Capsule balances are managed automatically: activate one, and the counter updates. No subscriptions, no monthly fees, and no hidden costs. You operate on a pure pay-as-you-go model and can check your availability in real-time.

Learn about our engineering and privacy policy
Risk-free

Try Lumina at your funeral home
risk-free: 3 free capsules.

Create your account today and receive a welcome credit of three capsules. This is exactly what you need to validate the real-world fluidity of the service —with real families— before purchasing your first package. You can verify the process from start to finish, watch the tribute video the families receive, and gauge the interest it generates. Only then do you make a decision.

Create my account and get 3 free capsules
No credit card required Ready in minutes Your logo on every video No commitment