Families are spread across the country, and many loved ones cannot attend the visitation in person. That leaves behind memories, affection, and presence that the immediate family cannot recover afterwards. This guide explains how a digital solution can gather all of it — without adding operational burden to your team.
The answer is a 100% digital video solution: no hardware, no installation, no maintenance. A white-label tool your team activates in under a minute. This guide covers how it works, the privacy guarantees, and the pricing model.
A digital tribute is a private, multimedia space where family and friends share photos, videos, voice notes, and messages, which the platform automatically compiles into a high-definition tribute video.
It is not a website to maintain or a physical file taking up shelf space. It is a process with a clear beginning and end: it opens to collect memories, it closes, and a single deliverable is born: the tribute video. The family downloads it and keeps it wherever they choose.
The funeral home operates it completely white-label. The video features your logo, not a third party's. For your staff, activating a capsule is as easy as sending an email. For the family, it is a serene place to participate without technical barriers.
It is important to establish the equivalent from the start: 1 capsule = 1 complete tribute video. All contributed content converges into that single tribute.
Jump straight to the revenue model for funeral homesTwo ways to collect the affection of those saying goodbye to a loved one. The difference isn't aesthetic: it's about reach, format, and footprint.
| Criteria | Physical Guestbook | Digital Tribute (Lumina) |
|---|---|---|
| Accessibility | Only those attending the visitation in person. Local reach. | Any friend or family member, anywhere, from their phone. Global reach. |
| Formats | A signature and, at most, a handwritten sentence. Text only. | Photos, videos, audio, and messages. Multimedia. |
| Logistics & Costs | Purchasing, storing, and archiving the book. Manual management. | Zero friction: activates in under a minute. No inventory or shipping. |
| Output for the family | A book that ends up stored away or discarded. | An HD file the family downloads, keeps, and shares. |
Four steps. Your staff's work is concentrated entirely on the first one and takes less than a minute.
From the dashboard: name of the loved one, date, and the family's email. No installations, no training. Under a minute.
The family receives a private link. It can be shared via a printed QR code for the visitation room, or through text or email.
Friends and family share photos, videos, voice notes, and messages from any smartphone. No account creation. No app downloads.
The family reviews the contributions received and decides what to include in the final tribute. No video editor, no technical decisions — just include or exclude. Control belongs entirely to them.
After 7 days of collection, the platform automatically compiles the HD tribute video, featuring your funeral home's logo. The family downloads it to keep forever.
A grieving family's memories are highly sensitive data. Lumina's system is legally shielded to protect your funeral home. The data belongs to the family, not to a commercial database.
Contributions are not analyzed, profiled, or used for marketing purposes. They serve one closed purpose: the tribute video.
Content is never sold or shared with third parties. To eliminate any cross-data processing risks, participation from friends and family requires absolutely no prior registration.
Once the family downloads their tribute, the source files are permanently destroyed 30 days after the capsule closes. No latent copies on servers.
So far, we've covered the what and the how. What's missing is the business case. We have compiled a single document featuring the package pricing model, the margin structure based on what you charge families, and a walkthrough of the management dashboard your team uses to activate capsules. Concrete information, no fluff, so you can decide with the numbers on the table.
Download Sales & Profitability Guide (PDF) →